I'm on the Waitlist, can I still participate in Choice?

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• Can I still customize my box after the Choice window?

  No! You can only customize your box during the Choice window. If you miss the Choice window or you subscribe after the Choice window has closed, you'll not be able to participate in Choice. However, you can be rest assured that your box will still be ...

• How does the Chic Beauty Box Waitlist work?

  The Waitlist is opened when we don't have enough boxes to fulfill the demand. When you are placed on the Waitlist, you'll not be charged. The status of the order on your account should read "waitlisted". For the next iteration of boxes, we'll attempt ...

• Will I still receive my Choice if my subscription renewal payment declined?

  If you payment fails, we can't guarantee that you'll receive your Choice. Be sure to update your payment method before the 1st day of a billing month to ensure there are no issues with your subscription. If you're unable to make your Choice due to ...

• What does "Surprise me" mean during Choice?

  During Choice, you'll be asked to pick between different products, shades, or both. If you don't want to pick and would rather be surprised, then select the option "Surprise me" and we'll do just that. See also: What is Choice? When is Choice? How ...

• How do I see my Choice?

  Choices can be found in the "Choice History" section of your account dashboard. To review your Choices, please do the following: Log into your Chic Beauty Box account. From the menu's and/or navigation find and select "Choice History". From there, ...