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How does Choice work?
When it's time for Choice, you will get an email with a link to a quiz allowing you to customize your box. Please remember that Choice is available on a first-come, first-serve basis - while supplies last. When you receive your Choice email, we ...
What does "Surprise me" mean during Choice?
During Choice, you'll be asked to pick between different products, shades, or both. If you don't want to pick and would rather be surprised, then select the option "Surprise me" and we'll do just that. See also: What is Choice? When is Choice? How ...
How do I see my Choice?
Choices can be found in the "Choice History" section of your account dashboard. To review your Choices, please do the following: Log into your Chic Beauty Box account. From the menu's and/or navigation find and select "Choice History". From there, ...
I received the wrong Choice item in my box
If you received the wrong item than what you picked during Choice in your box please contact us and a team member will be there to assist you. Keep in mind that if you picked an item that was marked as "Sold Out" at the time you made your choice then ...
Will I still receive my Choice if my subscription renewal payment declined?
If you payment fails, we can't guarantee that you'll receive your Choice. Be sure to update your payment method before the 1st day of a billing month to ensure there are no issues with your subscription. If you're unable to make your Choice due to ...