Why am I being charged an extra transaction fee?
If you live outside of the U.S, some banks may charge a foreign transaction fee when you buy from us. The amount you're charged for a foreign transaction fee is solely up to your bank.
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Will I be charged for taxes?
As a registered Canadian corporation, we have to charge taxes for customers in Canada. If you're a Canadian customer, we have to charge you sales tax based on your Province of residence. At this time, we do not charge taxes to U.S or international ...
How does billing work?
We currently offer 3 different types of subscription membership. You billing experience will differ depending on your type of membership. Here's how it works: We'll attempt to bill your card on the first day of each billing month. If your card ...
What is a billing month?
A billing month is when you get charged. As of right now, Chic Beauty Box is a bi-monthly subscription box, which means that we bill you every other month as opposed to other subscription boxes that bill you every month. According to the current Chic ...
When will I be charged for my subscription?
When you first subscribe to Chic Beauty Box, you get charged/billed immediately unless there's a Waitlist. Your next payment will be scheduled for the first day of the next billing month and will recur according to the term of your subscription plan. ...
What happens if my credit card declines during my subscription renewal?
If your card declines when we attempt to charge it on billing day, our system automatically retries to charge your card up to 5 times over the following 3 weeks. If no retry is successful, your subscription will be cancelled automatically. If your ...