What payment methods are accepted?

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• My card keeps getting declined, but I have enough funds

  It is possible that your card declines even if your card has enough funds to complete the purchase. Firstly, check that the card you're using is one of our accepted payment methods. If your card is one of the accepted payment methods, one of the ...

• When will I be charged for my subscription?

  When you first subscribe to Chic Beauty Box, you get charged/billed immediately unless there's a Waitlist. Your next payment will be scheduled for the first day of the next billing month and will recur according to the term of your subscription plan. ...

• What happens if my credit card declines during my subscription renewal?

  If your card declines when we attempt to charge it on billing day, our system automatically retries to charge your card up to 5 times over the following 3 weeks. If no retry is successful, your subscription will be cancelled automatically. If your ...

• How does billing work?

  We currently offer 3 different types of subscription membership. You billing experience will differ depending on your type of membership. Here's how it works: We'll attempt to bill your card on the first day of each billing month. If your card ...

• As a Canadian, how does this US exchange rate affect me?

  All payments are billed in U.S. Dollars. As a Canadian customer, since the daily exchange rate for U.S Dollars changes from day to day, your payments may fluctuate depending on the daily currency conversion. The exchange rate may also affect any ...