If I cancel and reactivate, will my profile be saved?
Your information will be saved if you log in to your ChicBeautyBox account using the same email address and password.
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How do I cancel my subscription?
To cancel your subscription, please follow the instructions below: Log in to your account. From your account dashboard, click "Subscriptions". Find the subscription you wish to cancel from the list. Click "Manage Subscription". Click "Cancel" on the ...
How do I reactivate my subscription?
When your subscription is cancelled you cannot reactivate the subscription. The subscription reaches it's end-of-life once it is cancelled. You must subscribe or resubscribe to a subscription plan to continue receiving boxes. Any applied discounts or ...
Can I update my beauty profile?
Yes! You can update your beauty profile at anytime if you want to change how your boxes are being personalized. To do so, please do the following: Log into your account From your account dashboard, under "Your Beauty Profile" click "Update your ...
How do I find my beauty profile?
You beauty profile is what we use to personalize your boxes. To access or update your beauty profile, please do the following: Log into your account From your account dashboard, find the card that shows the completeness of your beauty profile, click ...
I have multiple subscriptions, how do I customize all of them?
If you have multiple subscriptions with us and you'll like to customize all your boxes during our Choice event, you have to re-take the Choice quiz for all your subscriptions. You must indicate the subscription ID you're submitting your answers for ...