I received the wrong Choice item in my box
If you received the wrong item than what you picked during Choice in your box please
contact us and a team member will be there to assist you. Keep in mind that if you picked an item that was marked as "Sold Out" at the time you made your choice then it wouldn't be included in your box and an alternative item would have been chosen for you based on your
beauty preferences.
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How do I see my Choice?
Choices can be found in the "Choice History" section of your account dashboard. To review your Choices, please do the following: Log into your Chic Beauty Box account. From the menu's and/or navigation find and select "Choice History". From there, ...
Can I still customize my box after the Choice window?
No! You can only customize your box during the Choice window. If you miss the Choice window or you subscribe after the Choice window has closed, you'll not be able to participate in Choice. However, you can be rest assured that your box will still be ...
Will I still receive my Choice if my subscription renewal payment declined?
If you payment fails, we can't guarantee that you'll receive your Choice. Be sure to update your payment method before the 1st day of a billing month to ensure there are no issues with your subscription. If you're unable to make your Choice due to ...
What is Choice?
One of the main reasons people love Chic Beauty Box is because it is fully customizable. Choice is when you get to customize your box for the current period. Every active subscriber can pick all the items they want in their box from an expertly ...
How does Choice work?
When it's time for Choice, you will get an email with a link to a quiz allowing you to customize your box. Please remember that Choice is available on a first-come, first-serve basis - while supplies last. When you receive your Choice email, we ...