I have multiple subscriptions, how do I customize all of them?

I have multiple subscriptions, how do I customize all of them?

If you have multiple subscriptions with us and you'll like to customize all your boxes during our Choice event, you have to re-take the Choice quiz for all your subscriptions. You must indicate the subscription ID you're submitting your answers for in the available space provided within the context of the Choice quiz. If you don't indicate which subscription you're customizing for, our staff will make the judgement themselves which may lead to unwanted outcomes.

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    • Can I have more than one subscription plan?

      Yes! You may choose to subscribe multiple times. You can have up to 20 active subscriptions at any time. You are also not restricted by the plan or term you choose. For example, you can have multiple bimonthly subscriptions and multiple annual ...

    • If I cancel and reactivate, will my profile be saved?

      Your information will be saved if you log in to your ChicBeautyBox account using the same email address and password.

    • Can I still customize my box after the Choice window?

      No! You can only customize your box during the Choice window. If you miss the Choice window or you subscribe after the Choice window has closed, you'll not be able to participate in Choice. However, you can be rest assured that your box will still be ...

    • Can I customize the products in my box to accommodate my allergies?

      Unfortunately, we are unable to customize our boxes to accommodate allergies at this time.

    • How does Choice work?

      When it's time for Choice, you will get an email with a link to a quiz allowing you to customize your box. Please remember that Choice is available on a first-come, first-serve basis - while supplies last. When you receive your Choice email, we ...