How long is the Choice window?

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• Can I still customize my box after the Choice window?

  No! You can only customize your box during the Choice window. If you miss the Choice window or you subscribe after the Choice window has closed, you'll not be able to participate in Choice. However, you can be rest assured that your box will still be ...

• When is Choice?

  In general, Choice is open on the 15th day of a billing month and it remains open for 7 days (the Choice window). You will get an email when Choice is open. Also, look out on our social media channels for more information - we usually let you know of ...

• How do I change my Choice?

  You have the option to change your Choice anytime during the Choice window. To change your Choice, simply retake the Choice quiz by clicking the link in the email sent to you at the start of Choice. Please note that if by the time you retake the quiz ...

• How does Choice work?

  When it's time for Choice, you will get an email with a link to a quiz allowing you to customize your box. Please remember that Choice is available on a first-come, first-serve basis - while supplies last. When you receive your Choice email, we ...

• What does "Surprise me" mean during Choice?

  During Choice, you'll be asked to pick between different products, shades, or both. If you don't want to pick and would rather be surprised, then select the option "Surprise me" and we'll do just that. See also: What is Choice? When is Choice? How ...