Can I still customize my box after the Choice window?
No! You can only customize your box during the Choice window. If you miss the Choice window or you subscribe after the Choice window has closed, you'll not be able to participate in Choice. However, you can be rest assured that your box will still be personalized based on your beauty preferences.
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Will I still receive my Choice if my subscription renewal payment declined?
If you payment fails, we can't guarantee that you'll receive your Choice. Be sure to update your payment method before the 1st day of a billing month to ensure there are no issues with your subscription. If you're unable to make your Choice due to ...
How long is the Choice window?
The Choice window is exactly 7 calendar days after Choice opens. See also: When is Choice?
How does Choice work?
When it's time for Choice, you will get an email with a link to a quiz allowing you to customize your box. Please remember that Choice is available on a first-come, first-serve basis - while supplies last. When you receive your Choice email, we ...
What is Choice?
One of the main reasons people love Chic Beauty Box is because it is fully customizable. Choice is when you get to customize your box for the current period. Every active subscriber can pick all the items they want in their box from an expertly ...
I received the wrong Choice item in my box
If you received the wrong item than what you picked during Choice in your box please contact us and a team member will be there to assist you. Keep in mind that if you picked an item that was marked as "Sold Out" at the time you made your choice then ...