As a Canadian, how does this US exchange rate affect me?

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• I live in Canada, why is my fee different every month?

  All payments are billed in U.S Dollars. Since the exchange rate for Canadian Dollars fluctuates daily, your subscription payments may fluctuate depending on the daily currency conversion.

• Will I be charged for taxes?

  As a registered Canadian corporation, we have to charge taxes for customers in Canada. If you're a Canadian customer, we have to charge you sales tax based on your Province of residence. At this time, we do not charge taxes to U.S or international ...

• As a Canadian Company, why do you charge in U.S Dollars?

  While we are a proudly Canadian company, at this time, we mainly deal with U.S brands and distributors. All our transactions internally are made in U.S Dollars. To maintain price integrity for all customers - domestic or international - and for the ...

• Can I get a refund for my order?

  Once you have been billed for a new subscription activation or renewal, we are not able to offer a refund, return, or exchange. All orders are non-refundable and considered final at the time they are placed. If an item in your box is missing or ...

• Why am I being charged an extra transaction fee?

  If you live outside of the U.S, some banks may charge a foreign transaction fee when you buy from us. The amount you're charged for a foreign transaction fee is solely up to your bank.